GDPR Compliance

Last updated: January 27, 2025

Our Commitment to GDPR

Franklin Group Ltd is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Right to Information

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.

2. Right of Access

You have the right to request access to your personal data and receive information about how we process it. This includes:

• Confirmation that we are processing your personal data
• Access to your personal data
• Information about the purposes of processing
• Categories of personal data concerned
• Recipients or categories of recipients
• Retention period or criteria for determining retention

3. Right to Rectification

You have the right to have inaccurate personal data rectified or completed if it is incomplete. We will respond to rectification requests within one month.

4. Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances:

• The personal data is no longer necessary for the original purpose
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The personal data has been unlawfully processed
• Erasure is required for compliance with a legal obligation

5. Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances:

• You contest the accuracy of the personal data
• Processing is unlawful but you oppose erasure
• We no longer need the data but you require it for legal claims
• You have objected to processing pending verification of legitimate grounds

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

7. Right to Object

You have the right to object to processing based on legitimate interests, direct marketing, or processing for scientific/historical research and statistics.

8. Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information below. We will respond to your request within one month of receipt.

Data Protection Officer

For data protection matters, you can contact our Data Protection Officer:

• Email: info@franklingroup.co.uk
• Phone: +44 783 064 6060

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with:

UK Supervisory Authority

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

International Transfers

If we transfer your personal data outside the UK/EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules
• Certification schemes

Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by GDPR.

Regular Reviews

We regularly review our data processing activities, privacy policies, and security measures to ensure ongoing compliance with GDPR requirements.